Current Com
Reviews and Complaints
Okemos, Michigan
I need more money on my pay day advance
it's a system regulated feature so there's nothing they can do I have to live with the 100 dollars advance on my 1000 dollars pay
Seattle, Washington
Talk to banker
I no longer have access to email and phone number. Update info.
I can access my account. Please call me at my new number 509-419-**** to update info.
- Pnline banking
- Locked outta account
User's recommendation: Bring hi ok breakfast
My account has been compromised
I believe my account has been compromised and deactivated. Call me at 318-914-****. Dustin Leleaux, thanks.
- Call me
- Someone stole my money and closed my account
Preferred solution: Full refund
Charlotte, North Carolina
My acct got hacked and Current closed it. That part is good but they locked me out of it and haven't given me my money that is in there. They also blocked my calls.
- - They emailed that funds would go to SSA and SSA would contact me.
- - The bank must send the funds to SSA, which will forward them to me.
I just want my money back. They sent me an email saying they were going to send it to SSA.
Then they send another email saying SSA has yo contact them.
I went to the SSA office and called the 800 number but they say they don't call banks. The bank has to send it to SSA and they will forward it to me.
User's recommendation: Don't open sn acct with them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monroe, North Carolina
Bad experience
- - Account closed by Current Online Banking; over $800 remains.
- - Response took over a month; plan to file a CFPB complaint.
Call them everyday! Send emails, be firm yet professional
My deposit account was closed by Current Online Banking and I still have over $800 left in it. It has taken over a month just to get a reply.
The bank has yet to give me any options for them to get my money to me in a timely manner. My next step is to file a complaint with CFPB and possibly consult my lawyer.
Fort Worth, Texas
My card was falsely used
I used my card and lost it, and then found it, and all my money is gone. I want it back; my PIN was on the back of it.
- Fast check
Preferred solution: Full refund
Houston, Texas
Missing my direct deposit
- - Direct deposit not received; a trace ID was provided.
- - Federal Reserve downtime and file issues delayed the deposit; funds not arrived after 11 days.
My direct deposit was never received into my account. The sender states that they have a trace ID number, and once I trace it, they stated that the federal reserve was down the day that it was received, and that they had some kind of issues with the files and that the files would need to be resent so that was on March 3 it is currently the 18th and I still do not have my money.
I am highly upset the incompetence of this bank and my direct deposit and how they have handled this has been the worst I will be looking into other options and handling my money because I cannot go without my funds. I expect my deposits to reach my account in a timely manner.
Some things are out of their control. That is understandable however it does not take 11 days to rectify the issue.
User's recommendation: Watch your money
Virginia Beach, Virginia
Not refunded for unauthorized charges
- - Unauthorized charge on builder card; card lost and dispute filed.
- - Dispute denied after 4 days, leaving $246 out; mobile check deposit took 10 days.
I called and notified Current that someone made a charge to my builder card and it wasn't me. I informed them that I had lost my card and filed a dispute.
Four days later, I see the dispute pending failed; they denied my dispute, and I was out of 246 dollars. I also deposited a mobile check, and it was supposed to take 3 to 5 days; it ended up taking about 10 business days!
- Early direct deposit
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Lost my phone with my current app can't login to lock and unlock cards
I lost my phone with all my Current account information and I can not get into my account without it
User's recommendation: Remember all my information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
Question about the money that I just put on and can't use
I was on the phone 3 times and I got cut off 3 times and now I have to wait for whatever reason cuz the call was pointless so fix that
Charlotte, North Carolina
Questions about my funds
Someone transferred money from my current account, and I would like to know whose name and email they used.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baldwin Park, California
Account balance and we update phone number
I keep getting disconnected from them and I had somebody helping me but now I like every time I call back I get somebody different
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alexandria, Louisiana
Worst customer service every
- - Deposit is 8 days late; no one has resolved it.
- - They asked for proof of payment; I sent it.
- - I have waited days.
Not only are they lazy, but the lies never stop. And they want to play you as a fool.
Call and ask for management; see what happens. I've been waiting for days, and they will not do it. My deposit is 8 days late, and they asked for proof of payment, and I sent it. Then they say they can't understand it, like it's a PDF from my job.
How can you not understand it?
They're full of lies and games. Worst bank ever.
- Credit
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: No definitely do not bank here
Dallas, Texas
False Advertising!
Current is an awful company that offers bonuses and doesnt want to give them they like to say that your Direct Deposit doesnt qualify. Reality is they never wanted to pay it.
User's recommendation: Don’t choose Current if you’re doing it for the promise of a bonus.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy paycheck
I need the money from my paycheck. What is going on?
I am so confused.
I am literally depositing a check that I get every week from the same company on the same day. What's going on?
Preferred solution: Deliver product or service ordered
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