Current Com
Reviews and Complaints
Columbus, Ohio
Questions
- Current reports I owe them money to bureaus, dropping my score over 80 points.
- No statements or credit limit; supervisor requested, no callback.
I have a load and pay credit card through Current. I looked at my credit score and it had dropped a lot of points because they reported to the credit bureaus I owed them money.
It is a use your own money credit card unsecured. I called customer service and they couldn't give me an explanation of how I owed them and the bad reporting. I asked to speak with a supervisor. I never received a call back.
I'm pissed! My credit score dropped over 80 points due to bad reporting from Current. There is no language of fees that might occur; I receive no statements from this credit card because there is no credit limit given to me by Current. This is another way to get over on consumers by being untruthful in their practices with a load and go credit card with Current.
I'm sure I'm not the only person who has experienced this only to be given the runaround by their customer service representatives. They weren't upfront about this credit card at all. I was told there were no fees attached to this card except for loading money on it.
Liars! I have disputed with the bureaus, will be sending them a letter to try and have this corrected, and reporting them.
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Verified Reviewer |
Winter Park, Florida
I need access back to my account
My account is suspended. I lost the card.
I'm trying to get access to it. I need to talk to a live agent so I can be able to get access to my account.
Preferred solution: I need to get access of my account
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Verified ReviewerWhy was i charging $30.00 for a card
I no longer want to do business with y'all bank due to the issues that I have had with y'all in the last 2 months taking money out of my account without my permission.
- I refuse to i us this bank anymore due to the issue of this transaction
Preferred solution: Full refund
User's recommendation: I will never insist customers to yall bank
Durant, Oklahoma
Account closed
My account closed for unreasonable im passed off my chec6goes to this account now have to open another account
User's recommendation: Don't use
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Verified ReviewerLost card
I lost my card, and someone has found it and used it and spent 100 and something dollars off of my card. I need to get my money back.
- I need to get refunded back my
Philadelphia, Pennsylvania
Information
How can I have an advance on my check now without having to wait I get pension disability from VA and social security
Preferred solution: Bills from my Son
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Verified ReviewerUnfair business practices
- The card delays refunds up to 31 days.
- The reviewer says the policy is unfair.
- Delays may affect basic needs for fixed-income earners.
My advise is to contact all agencies that regulate such companies.
Current credit card is intentionally delaying refunds up to 31 days. There is no good reason.
The practice of delaying consumers' refunds is an unfair practice.
I have tried on more than one occasion to talk with them about this wayward practice, and it seems that they cannot come up with a just reason why they have such a flawed and unjust policy. When people like myself live on a fixed income, delaying a refund can be the difference between buying food or paying a bill.
- Pros for a current card is it helps build credit
- Cons is the bad faith business practice of delaying refunds
Preferred solution: I would like Current to change their refund policy and make it coincided with the the persons bank policies in receiving the refund.
User's recommendation: Do not plan on getting your refunds for Hotels and Cars right away
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Verified Reviewer |
Gainesville, Florida
My account information to my card is...
My account information for my card is lost with the last mobile phone I had. I have changed my mobile phone number and I need access to the app.
Preferred solution: Access to my online banking
Columbus, Ohio
Lost phone i cant get into my sccount where i have money i need to withdrawal
Customer service did not answer and I don't have my number that I created the account with. Answer the phone.
- Nice app but if you lose your phone you just might lose what ever money you have in your account
- Dont lose your phone you made the account withalot more
Preferred solution: Into my account please a need to up date my phone number
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Verified Reviewer |
Antioch, Tennessee
I think I've been hacked
- My account was hacked and nearly all my money was taken.
- I am disabled and rely on a small check for rent.
- I can't access more money until next month.
Got nowhere with them and who ever hacked my account did a good job because they got about all my money before I notice and stopped they. I get a small check as it is and that was ny rent money I'm disabled and can't get out and make more money so I'm out of money till the nexted month.get a bank close to you q
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Verified Reviewer |
Goose Creek, South Carolina
I cannot log into my current account....
I cannot log into my current account. Im trying to find out whats going on. I have been trying to log into my current account since this morning and it keeps saying error.
Birmingham, Alabama
Questions
The phone call went silent. The call was still active with the call being connected until I disconnected at about 4:50 seconds approximately.
Preferred solution: Call
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Verified ReviewerI can’t get in my app
It keeps trying to make me pay to get into my app. It's been two days, and I can't get into my app. What's going on?
Preferred solution: Get in my app
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Verified ReviewerFor my deposit
I need my deposit and to talk to a customer service agent. Thank you, please help me in this matter. I just want my $300.
Preferred solution: Deliver product or service ordered
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Verified Reviewer |
Conroe, Texas
- Account disabled for fraud review; cards locked, no fraud found.
- Funds $1,800 inaccessible; support promised 2-3 days, now two weeks.
After having current for 5 years, on October 9th my account was temporarily disabled due to the fraud team reviewing my account for fraudulent activity. My cards are always locked, and I reviewed my transaction history, and no fraud was made.
I've contacted them via customer support, email, and phone number, and they all give the same answer: 2-3 business days. But it will be 2 weeks on Thursday that I haven't had access to my funds. My phone has been shut off; I lost a bunch of stuff because I can't pay my bills because my money is locked up. I found out on the 9th because I went to get gas, and it declined, and I looked, and they had disabled my account for review.
It has yet to be resolved, and they act like they wouldn't be mad as *** if their bank pulled this stunt and took this long! $1,800 in the bank and can't access it to pay any bills, rent, phone, car note, storage, furniture, etc.
Preferred solution: Regain access to my funds!
User's recommendation: Choose a different bank! Try chase or a local bank near you!
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