Contact Current Com Customer Service
How to Reach a Person at Current Com
Verified Contact Information
Toll-Free Number:
-
1-888-851-1172
Customer Service:
-
1-866-589-3051Activate The Card
Current Com Emails:
Customer Service
To Request Copies of the Documents
Media
Press Inquiries
Current Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Current Com Phone Number
1 (888) 851-1172
Average Hold Time
00:03:24
Average Calls duration
4 minutes
Most Popular Current Com Email Address
support@current.com
Current Com Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
View full overview ›
Current Com Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Current Com Phone Number | 1 (888) 851-1172 |
| Average Hold Time | 00:03:24 |
| Average Calls duration | 4 minutes |
| Most Popular Current Com Email Address | support@current.com |
| Current Com Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Current Com Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Account, cards, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Current Com | First and last name, email or phone number |
Call Volume by Day
Contact Information
Current Com Website:
Current Com Help Center:
Corporate Office Address:
Finco Services, Inc. d/b/a Current
217 Centre Street #180
New York,
New York
10013
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm ET
Summary of Current Com Customer Service Calls
12.2K
TOTAL
CALLS
CALLS
04:02
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Current Com?
Account Question:
- “Money was transfered into closed account with u”
- “Account”
- “Account closed without my knowledge”
Cards Question:
- “To see if I was sent a card”
- “Virtual card”
- “My card”
Payments and Charges Question:
- “Dispute transaction”
- “Fraud”
- “$100 advance payment not recieved”
Request for Information Question:
- “Need to talk to a representative!”
- “To place an order”
- “I have a few questions to ask”
Product/ Service Question:
- “Atm error”
- “Can't connect to my account”
- “Problem with withdrawal”
Return/ Replace Question:
- “Changed number”
- “Change number”
- “Change the address”
Activation/ Cancellation Question:
- “To cancel my account”
- “Activation”
- “Cancelation”
Refund Question:
- “Refund”
- “Refunded on my 100 dollars someone charged on my account I didn’t make that purchase”
- “Missing refund”
Shipping and Delivery Question:
- “Where is my is payment for this month”
- “Activar mi tarjeta de credito”
- “Haven't received my money yet”
Website/ Application Question:
- “App not working”
- “App want load”
- “App is not working”
Staff Question:
- “Stop service”
- “Need to take to customer service”
- “Customer service”
Employment Question:
- “My paycheck is not on my card”
- “Ny paycheck went to my deactivated account”
- “Payroll advance”
Other Question:
- “Taxes”
- “Dispitre”
- “New user”
Compare Current Com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Current Com