Contact Current Com Customer Service
How to Reach a Person at Current Com
Verified Contact Information
Toll-Free Number:
-
1-888-851-1172
Customer Service:
-
1-866-589-3051Activate The Card
Customer Service:
disputes@current.com
To Request Copies of the Documents
support@current.com
Media:
media@current.com
Press Inquiries
Current Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Current Com Phone Number
1 (888) 851-1172
Average Hold Time
00:03:17
Average Calls duration
4 minutes
Most Popular Current Com Email Address
support@current.com
Current Com Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Current Com Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Current Com Phone Number | 1 (888) 851-1172 |
| Average Hold Time | 00:03:17 |
| Average Calls duration | 4 minutes |
| Most Popular Current Com Email Address | support@current.com |
| Current Com Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Current Com Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Account, cards, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Current Com | First and last name, email or phone number |
Contact Information
Current Com Website:
Current Com Help Center:
Corporate Office Address:
Finco Services, Inc. d/b/a Current
217 Centre Street #180
New York,
New York
10013
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm ET
Summary of Current Com Customer Service Calls
12.7K
TOTAL
CALLS
CALLS
03:57
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Current Com?
Account Question:
- “I can't get my account on my new phone”
- “Sign up bonus”
- “Check balance”
Payments and Charges Question:
- “Pending deposit”
- “Having issues with direct deposit.”
- “Fraud fraud”
Cards Question:
- “Want let me load my card”
- “Can not load card”
- “I can't get my moner from my critical card I need to pay my rent i didn't know it was a credit card when I set up my direct deposit can't purchase a money order list my card and don't know how to get my moner by tomarrow my rent is due on the first”
Request for Information Question:
- “About my account”
- “Need to speak with someone”
- “I need to speak to someone”
Product/ Service Question:
- “Can’t withdraw”
- “Wrong purchase”
- “I have a new phone number and email address my old phone is not working and I need to transfer my account to my new phone and email address”
Return/ Replace Question:
- “Trying to change my number”
- “Trying to change my ohone number”
- “Change number”
Activation/ Cancellation Question:
- “Can’t activate virtual card”
- “Cancel a payment”
- “Activate card”
Refund Question:
- “Pending refund”
- “Refund”
- “Because I have something I want to get my money back”
Shipping and Delivery Question:
- “Did not get my deposit”
- “Where is my paycheck”
- “My address is deliverable by FedEx and do have a POBox”
Website/ Application Question:
- “I cannot get into the app it's say it already exit”
- “I tried to enroll in yalls app to get a card and have been met with and account being in my name I haven't ever enrolled in thus app b4 so could u plz help with finding out wat the deal is plz I believe this would be a great app for me thank u”
- “App not working”
Staff Question:
- “Customer service”
- “Talk to customer service”
- “Stop service”
Employment Question:
- “Paycheck advance”
- “Where’s my payroll advance”
- “Payroll advance”
Other Question:
- “Early release on funds”
- “Money taken”
- “Ssi”
Compare Current Com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Current Com