Contact Current Com Customer Service
How to Reach a Person at Current Com
Verified Contact Information
Toll-Free Number:
-
1-888-851-1172
Customer Service:
-
1-866-589-3051Activate The Card
Customer Service:
disputes@current.com
To Request Copies of the Documents
support@current.com
Media:
media@current.com
Press Inquiries
Current Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Current Com Phone Number
1 (888) 851-1172
Average Hold Time
00:03:16
Average Calls duration
4 minutes
Most Popular Current Com Email Address
support@current.com
Current Com Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Current Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Current Com Phone Number | 1 (888) 851-1172 |
| Average Hold Time | 00:03:16 |
| Average Calls duration | 4 minutes |
| Most Popular Current Com Email Address | support@current.com |
| Current Com Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Current Com Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Account, cards, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Current Com | First and last name, email or phone number |
Contact Information
Current Com Website:
Current Com Help Center:
Corporate Office Address:
Finco Services, Inc. d/b/a Current
217 Centre Street #180
New York,
New York
10013
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm ET
Summary of Current Com Customer Service Calls
12.9K
TOTAL
CALLS
CALLS
03:53
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Current Com?
Account Question:
- “Can’t get into my account it is through an . I have no longer access to and my money is going to be put on there and I need to download the app and or just be able to log into my account for my computer so I can order a new card and I’m not ***”
- “Somebody's been trying to use my bank accountI want to talk to somebody about”
- “I don’t want this account no more”
Payments and Charges Question:
- “Direct deposit problem”
- “Direct deposit”
- “I don’t want to switch my bank deposit to your company”
Cards Question:
- “Someone's using my card”
- “My card is not working”
- “Need new card”
Request for Information Question:
- “I need to talk to somebody about my account”
- “Asking a question”
- “About my current account”
Product/ Service Question:
- “Technical difficulties”
- “My system and my account is down, and I can’t login my account”
- “Need access to my acct”
Return/ Replace Question:
- “Change of phone number”
- “Email change”
- “Because they held my check and did not return it to me like they said”
Activation/ Cancellation Question:
- “To cancel my account”
- “Reactivate my account”
- “Cancel transaction”
Refund Question:
- “Refund”
- “Pending refund”
- “Because I have something I want to get my money back”
Shipping and Delivery Question:
- “Activar mi tarjeta de credito”
- “Wrong shipping address”
- “Did not get my deposit”
Employment Question:
- “Paycheck hasn't arrived”
- “Paycheck advance”
- “Where’s my payroll advance”
Website/ Application Question:
- “I need I need to get into the app I had another seizure and lost my phone number”
- “I made an pay advance for 450 but app says 500 why”
- “I tried to send money to a friend cash app though my account”
Staff Question:
- “Emergency services”
- “Customer service”
- “Talk to customer service”
Other Question:
- “Para activar una tarjesta”
- “Money”
- “My ex boyfriend stole my pay check 100”
Compare Current Com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Current Com