Current Com - Disappointed
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New ReviewerAfter having current for 5 years, on October 9th my account was temporarily disabled due to the fraud team reviewing my account for fraudulent activity. My cards are always locked, and I reviewed my transaction history, and no fraud was made.
I've contacted them via customer support, email, and phone number, and they all give the same answer: 2-3 business days. But it will be 2 weeks on Thursday that I haven't had access to my funds. My phone has been shut off; I lost a bunch of stuff because I can't pay my bills because my money is locked up. I found out on the 9th because I went to get gas, and it declined, and I looked, and they had disabled my account for review.
It has yet to be resolved, and they act like they wouldn't be mad as *** if their bank pulled this stunt and took this long! $1,800 in the bank and can't access it to pay any bills, rent, phone, car note, storage, furniture, etc.
User's recommendation: Choose a different bank! Try chase or a local bank near you!
Preferred solution: Regain access to my funds! .
Location: Conroe, Texas
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